Providing administrative support in assisting customers when handling and responding to enquiries, emails, and telephone calls in a timely and professional manner

Managing product availability, co-ordinating with the warehouse for stock levels, ensuring accurate communication to customers

Maintaining accurate customer records on databases and spread sheets including tracking preferences, order history, invoices and contact information.

Generating sales reports, analysing sales data, and preparing sales forecasts to inform decision making.

Providing day to day general administrative support to other departments within the operation. Including filing organising of documents.