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Customer Service Representative - Chelmsford
Customer Service Representative - Chelmsford
LOCATION
DISCIPLINE
JOB TYPE
SALARY
CONTACT NAME
CONTACT EMAIL
PUBLISHED
JOB DESCRIPTION
Respond to customer inquiries and concerns promptly and professionally via email.
Utilize IT skills to navigate customer databases and systems efficiently.
Demonstrate exceptional customer service skills, ensuring a positive experience for all clients.
Collaborate effectively with team members to address customer needs and resolve issues.
Maintain accurate records of customer interactions and transactions.
REQUIREMENTS
Proficient IT skills, including experience with Microsoft Office suite (Word, Outlook, Excel).
Excellent written communication skills with the ability to understand and respond to written English effectively.
Prior experience in customer service or a related field preferred.
Experience with Microsoft Teams and other collaboration tools is advantageous.
Flexibility to work a varied schedule, including one weekend per month.
Ability to adapt to changing priorities and thrive in a fast-paced environment.
HOURS
Monday to Friday, flexible with one weekend required per month (8:00 am - 4:30 pm)
APPLY ONLINE
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