Job Summary:

To assist in the administrative duties of all aspects of the transit operation. To have a good knowledge of all tasks and responsibilities of the current team, in order to assist, provide coverage & support.

To ensure administrative tasks delegated to, or responsible for, are completed in a timely & accurate manner. To ensure, when dealing with customers, that service levels are always extremely high. To resolve any issues as swiftly as possible, providing clear and precise communication with customers & line manager.

General Responsibilities

Filing, Data entry, dealing with third party drivers onsite, assisting with telephone & email enquiries, customs duties via recognized computer system.

Specific Responsibilities

· Data entry

· Filing

· Telephone & email enquiries

· Working on TMS

· Answering incoming calls

· Raising sales invoices

· Resolving POD requests