Are you an IT professional who enjoys solving complex technical challenges and improving systems that make a real impact? Join a forward-thinking organisation specialising in waterproofing solutions for both refurbishments and new builds where every project is unique, and innovation is part of the foundation.

Our client delivers customisable solutions backed by end-to-end technical expertise from bespoke roof design services and accredited manufacturing training to dedicated customer and project support. As part of this growing team, you’ll play a key role in maintaining and optimising the company’s IT infrastructure to support seamless operations across all departments.

KEY RESPONSIBILITIES:

• Lead the planning, execution, and delivery of technical projects.

• Collaborate with stakeholders to define requirements and align business and IT objectives.

• Diagnose and resolve complex technical issues, ensuring minimal disruption.

• Implement practical, long-term solutions that enhance performance and reliability.

• Stay current with evolving IT trends and technologies.

• Recommend and implement process and system enhancements to drive efficiency.

• Manage Exchange Online accounts, distribution lists, and mail flow rules.

• Troubleshoot email issues, configure forwarding, and maintain security filters.

• Administer and secure corporate devices using Microsoft Intune or equivalent MDM tools.

• Enforce company security policies and manage access to resources.

• Provide first and second-line support for Microsoft 365, hardware, software, and network systems.

• Act as the first point of contact for technical queries across the business.

• Ensure adherence to IT compliance standards and conduct regular audits.

• Identify and mitigate cybersecurity threats and vulnerabilities.

• Manage access control policies and permissions to safeguard sensitive data.

• Support users with software and hardware issues as needed.

• Assist with wider IT initiatives to support business goals.